Maintenance & Support

A maintenance and support service is provided directly by our ERP developers. Available and responsive, they guarantee top quality assistance as quickly as possible.

As soon as your new system is installed, we offer you a maintenance contract that gives you automatic access to our software and database updates. You also benefit from all the improvements we regularly bring to our solution.

Access to our hotline is also guaranteed. During office hours, our specialists will answer any questions you may have regarding the use of the programs or any related issues. In most cases, the resolution can easily be done via our remote handling software without the need for an on-site visit by our engineers. This mode of intervention favors an almost immediate response time.

A comprehensive service offering throughout the implementation of your ERP. We are at your side from design to support without forgetting training.